Corporate culture is all about atmosphere and working climate. Every single one of the operating companies in USG People is skilled in generating a sort of we and us feeling. There is a high degree of mutual personal involvement. There is a flat organisation across the company as a whole. Lines of communication are short and the distance between personnel and management are kept as short as possible. Thresholds are low and relaxed - you drop in on other people without ceremony. There is a lively exchange of information. People will tell you that the atmosphere is open, informal and people-friendly. Personal attention is a priority here.

This culture of personal involvement also has an important outgoing function. When people identify with their (employer) organisation this also boosts commercial potential. They offer their own ideas and plans. They are loyal and stay longer with the company. The people-friendly atmosphere is reflected in the way personnel handle clients. The service providers at USG People seek personalised links with their clients. This makes a real difference. Last year saw our customers in an economic downturn with competition stronger than ever. But they stayed loyal to USG People. Why? What is clear is that sharp pricing and a strategy of high profile marketing are no longer decisive in this competitive struggle. What is much more important is the image of the company culture. And this is where USG People scores over its competitors time and time again.